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Wax is, indeed, ready to ship

Submitted by Cottage Chandler on Mon, 09/29/2003 - 23:24. Chandler Channel News | Frontpieces | General Supply Research SIG | Supplier Recommendations

Hello fellow chandlers! I just wanted to let you know that I contacted my wax distributor (Melonie Throne) and ordered some votive wax. I was in a pinch to get a big order out, but I did not relay that to her. I want you to know that I received the wax the NEXT day! I know this may be a bit much to expect on a regular basis, but it left me elated.

Also, I ordered a bunch of votive trays and a heat gun from the Belbecks (Ewe-R-Wooly folks). They also arrived post haste and in good order. The heat gun has already out lasted 2 I bought from a different supplier.

I encourage you to support our chandlers in their distribution efforts. I know what they're doing is not easy when we all have a million other things we need to do for our own businesses. Good job guys! Customer service is where it's at!

Susan Andersen
Cottage Chandler

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The Exceptional Power of Group Effort

Submitted by Soyawax Mike on Wed, 10/01/2003 - 12:15.

The effeciency of our new regional warehouse system for all North American Village Chandlers is a very strong demonstration of how Chandler Guild works: This is the power of a team approach to this industry.

What I could not accomplish alone, the Warehouse Team is now fulfilling brilliantly.

And yes, Susan, you can expect this level of fast service from this point forward. The Warehouse Partners have just brought in joint inventory of more than 50,000 pounds of wax to maintain this service level. This is their investment, their warehouse space and their time and work that is making it possible for such exceptional service for all Chandlers.

When you need wax, these five Chandlers are ready to deliver fast!
You can place your order in two ways:

1. Contact your regional warehouse direct

2. or order on line at: www.soyawax.com

This is one step forward to demonstrate the power of group effort.
Please read the Gwen/Brian/Mike/Carol post on UPC codes to see just how powerful a concerted nationwide effort by all Chandlers can become.

Success is demonstrated by the ability to think individually and then act collectively. Chandler Guild is a very intelligent way to build this business so that it works best for all of us. Chandler Guild is an "idea whose time has come".

This should be a very productive Holiday Season for All Chandlers. Let's keep the Chandler Spirit alive and we will all grow into a very prosperous new year.

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